http://www.lynxpoint.com/wordpress/2005/09/19/or-maybe-not/ Are you with me? Sat, 02 Jan 2010 09:32:17 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://www.lynxpoint.com/wordpress/2005/09/19/or-maybe-not/comment-page-1/#comment-1884 Amy Tue, 20 Sep 2005 21:08:26 +0000 http://www.lynxpoint.com/wordpress/2005/09/19/or-maybe-not/#comment-1884 Heh. It turned out not to be much of a big deal after all. This particular client is very direct, which led to me getting a little huffy when I first read her e-mail, but she's also smart and receptive, which makes her easy to work with. And she's also in charge of one very tiny site with no budget in a huge ginormous universe of sites, which makes me sympathetic to her, because she genuinely wants to make the right improvements but doesn't have the budget or permission to do so. After I calmed down, I worked through each of her concerns point by point in writing—didn't send the notes to her, just used them for reference when we later talked through each of her issues. There was nothing insurmountable at all, just a few things that needed to be clarified. So in a sense, all is more or less well that more or less ends after all...except that it hasn't ended yet, and we'll have to see what she says after she reviews round two tomorrow. But I feel much better about how it's all turning out. Heh. It turned out not to be much of a big deal after all. This particular client is very direct, which led to me getting a little huffy when I first read her e-mail, but she’s also smart and receptive, which makes her easy to work with. And she’s also in charge of one very tiny site with no budget in a huge ginormous universe of sites, which makes me sympathetic to her, because she genuinely wants to make the right improvements but doesn’t have the budget or permission to do so. After I calmed down, I worked through each of her concerns point by point in writing—didn’t send the notes to her, just used them for reference when we later talked through each of her issues. There was nothing insurmountable at all, just a few things that needed to be clarified. So in a sense, all is more or less well that more or less ends after all…except that it hasn’t ended yet, and we’ll have to see what she says after she reviews round two tomorrow. But I feel much better about how it’s all turning out.

]]> http://www.lynxpoint.com/wordpress/2005/09/19/or-maybe-not/comment-page-1/#comment-1875 Jamie Mon, 19 Sep 2005 23:43:04 +0000 http://www.lynxpoint.com/wordpress/2005/09/19/or-maybe-not/#comment-1875 Did you ever meet my friend Charles in the Twin Cities? It was he (a high-powered advertising copywriter) who taught me that The Client Sucks. Always. Did you ever meet my friend Charles in the Twin Cities? It was he (a high-powered advertising copywriter) who taught me that The Client Sucks. Always.

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